What this service covers

Technical Support is for website problems that need practical diagnosis and a clean fix plan. It can cover small content updates, plugin or form troubleshooting, broken links, DNS questions, hosting notes, platform settings, or launch-day support.

What is included

01
Initial review of the reported issue, access needs, and likely cause
02
Small website fixes, setting checks, form tests, plugin awareness, or DNS and hosting guidance
03
Plain-language explanation of what changed or what should happen next
04
Escalation notes when the issue needs developer work, hosting support, or third-party vendor action

Expected outcomes

  • A clearer fix path for website issues
  • Faster handling of small technical blockers
  • Better notes for future support or maintenance

How pricing works

NZD 149 + 15% GST covers focused support tasks. Deeper debugging, custom development, malware recovery, or third-party platform issues may need a separate quote.