Conversion Add-on

Live Chat Integration NZD 400 + 15% GST

Add live chat or a chat widget to the website, connect the chosen tool, and place it where it supports enquiries without getting in the way.

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PricingNZD 400 + 15% GST

TimelineUsually 1-3 business days after chat tool access is ready

ScopeConversion Add-on

What this service covers

Live Chat Integration connects a chosen chat or messaging tool to your website. The focus is making the widget visible, helpful, and consistent with your enquiry flow while avoiding intrusive behaviour that frustrates visitors.

What is included

Chat tool placement review and website installation where access allows

Basic welcome message, availability, notification, or routing setting guidance

Mobile and desktop display checks so the widget does not cover important content

Handover notes for managing conversations and future changes

Expected outcomes

How pricing works

NZD 400 + 15% GST covers a standard live chat widget integration for one website. Subscription fees, complex routing, CRM automation, or chatbot scripting are scoped separately.

Project Guide

How we work through Live Chat Integration.

Use this page as the working guide for scope, access, content, decisions, and next steps before the request starts.

Confirm the goal

We start by confirming the business goal, current website state, priority pages, audience, timeline, and what success should look like for this service.

Prepare the details

You can prepare website links, logins or invitations, brand notes, examples, content, platform access, and any must-avoid constraints before work begins.

Keep notes organised

Questions, decisions, files, progress notes, and follow-up recommendations can stay attached to the request in ExcelinWeb Portal so the project has a clear trail.

Live Chat IntegrationAdd live chat or chat widget support to the website, connect the chosen tool, and place it where it supports enquiries without disrupting visitors.

Best fit

Best for service businesses that want website visitors to ask quick questions without filling out a full form.

Request through ExcelinWeb Portal →

Next step

Prepare chat platform access, preferred welcome message, team availability, notification email, and pages where chat should or should not appear.

View process →

Related Services

Useful next places to compare.

These related services help you decide whether this should stay as a focused add-on or become part of a broader website plan.

From NZD 650 + 15% GST

Ready to discuss Live Chat Integration?

Open ExcelinWeb Portal and send the details so the request, access notes, files, business context, and next steps stay organised.

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